If you’re worried about being able to pay your regular repayment, don’t panic. We understand and are here to help, so do contact us as soon as possible. One of our sympathetic team will talk to you about your situation and suggest possible solutions, including part-payments, until things improve.
It’s important to keep us informed about your situation – if you don’t, you may end up incurring financial charges on missed or unapproved part-payments. Please call us as soon as possible on 0800 980 6274. The sooner you call, the sooner we can help.
Use our monthly budget planner
It’s worth finding out where your money goes by using our monthly budget planner. By entering all your direct debits, standing orders and regular spending, it will show you your complete outgoings compared to your income. It will make it easy for you to see if there are any areas you could cut back on in order to save money.
Things you can do to help
If you’re having difficulties making payment, please call us as soon as possible on 0800 980 6274.
Keep to any payment plan we agree with you, or let us know if there’s another change in your circumstances that might mean you have problems sticking to the arranged plan.
Check if you’re entitled to any state benefits or tax credits which could help you to increase your income. You can do this online here. If you’ve an insurance policy, check whether that could help with your payments.