Our Customer Charter

Central Trust is committed to providing you with a comprehensive and competitive range of finance and related products. In this way, we hope to earn your trust and confidence and be recognised as the most respected and trusted independent financial services company in the UK.

We will always:

Keep things simple

Communicate clearly and explain things in plain English
Help ensure you understand our products and services

Keep things easy

Provide you with a named contact at each stage of the application
Contact you at a time to suit you and provide you with regular updates

Keep things personal

Treat you as an individual
Offer you a choice of products based on your individual circumstances

Keep things open

Listen to your views
Answer any questions honestly and deal with any problems quickly and fairly

Keep things professional

Treat you fairly with courtesy and respect
Observe the highest standards of integrity and professional standards

Latest news

Central Trust PLC Launches New Guarantor Loans Product, Central Trust is delighted to announce the launch of a new Guarantor Loans product ... more >